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New social distancing policies & operating measures

By March 18, 2020 No Comments

Due to our new social distancing policies & for your safety, we have some new operating measures in place; 

  • Reservations can be made via phone (028 9045 2100) or online. Access will only be available for groups with pre-booked games.
  • We ask that you aim to be exactly on time for your booking.
  • A team member will greet you upon arrival and direct you to our wash hand basin & temperature monitor.
  • All customers & team members will have a temperature check before entering the building. If your temperature shows 37.8 degrees or higher we will have to ask your group to return at a different time. We will of course be happy to reschedule or refund your booking. This is to help provide peace of mind for everyone in the building.
  • You will be directed to your lane. Please following signage through the one way system on lower level.
  • To maximize your experience we will have your team names on screen for your arrival.
  • Each game of bowling will last one hour.
  • All lanes & bowling balls will be thoroughly cleaned & sanitized after each group
  • To reduce contact bowling shoes will not be made available. We ask that you wear appropriate footwear i.e trainers or shoes. High heels etc are not advised.
  • A team member will always be on hand to assist you & will also be taking orders for food, drinks & snacks which can be ordered and brought to your lane.
  • When finished bowling you are welcome to use our arcade areas, but we ask that you keep the time to one hour. This means all customers will be in the building for no more than 2 hours. This is so we can manage the number of customers in the building and maintain appropriate social distancing. Please do not be offended if you are approached by a team member. Thank you in advance for your co-operation.
  • We understand there is quite a few changes, but we have made these changes with everyone’s health & well being in mind. We look forward to the not too distant future when we can operate as openly and freely as we usually do.
  • We cannot wait to welcome you back in with us!